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Secure payment

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. 

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We will NOT pass on your email address (or any other details) for marketing by another trader or company and you will not receive any marketing email from us (we hate junk mail too). Your email address will be used solely for the purposes of the transaction, receipts, security, purchase details, rate and service updates and other essential details to enable you to use our service. Please note that our method of transaction, receipt and delivery is by email. If you fail to enter a valid email address and phone number with us, you may be unable to receive important details from us or the payment process.

Credit/Debit card payments are processed on our behalf by PayPal on their secure payment server. 

The type of information we will collect about you is:
your name
address
phone number
email address
credit/debit card details are only known to us if you order by telephone. If you buy online we NEVER have access to your credit card details!

We will never collect sensitive information about you without your explicit consent.

The information we hold should be accurate and up to date. You can check the information that we hold about you by contacting us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. If you have any questions or comments about privacy, you should contact us using the form on our contact us page.

Credit/Debit card payments are processed on our behalf by PayPal on their Secure Payment Server. PayPal is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution.

Your credit card details will only be retained by PayPal and the acquiring bank. PayPal processes your payment and arranges with us for your goods or services to be dispatched. PayPal supply very sophisticated, cutting edge card checking and authorisation systems that enable you to purchase online. These systems have been developed over several years, use state of the art technology and undergo regular scrutiny from banking and other strategic partners to ensure that they conform to their high standards. The systems are modified regularly to incorporate not only additional functionality and flexibility but also to build in additional checks to ensure that your account is not compromised by fraudsters.

 The processing centre is securely linked to processing banks worldwide, who handle the credit card authorisations on-line and process the transactions in real time. It is now well known that Internet payment solutions in general are inherently more secure than other methods of making purchases in 'cardholder not present' situations such as telesales or even when giving a card to a waiter in a restaurant. 


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