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Shipments and returns

To enable you to access the service rapidly, we usually supply PIN's by email or by other online methods. Please take care to order the phonecard that you want. Once the PIN is issued, the phonecard cannot be changed or refunded because we cannot prevent you from using it. 

If the wrong card is purchased or the choice changed, we can only rectify the mistake BEFORE the PIN is issued if it is issued by phone or email. Once the PIN is issued, the card cannot be changed or refunded because of the security risk involved. Most purchases are issued instantly which does not allow time for notification. 

 

ALL sales are final once the PIN is dispatched or issued by phone or email and therefore cannot be cancelled.

Once the PIN is dispatched or issued by phone or email the service is available for you to use and the Consumer Protection (Distance Selling) Regulations 2000 will cease to apply. 


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